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FAQ

FAQs

At avelers.com, we offer a seamless, tech-driven travel planning experience. Unlike traditional agents who take 24–48 hours, our advanced AI-powered system provides customized itineraries almost instantly. We also ensure transparency in pricing and let you compare costs in real time.

We use smart algorithms to curate real-time travel plans based on your preferences. Our direct partnerships with airlines, hotels, and activity providers allow us to offer competitive prices without hidden charges.

Prices for flights, hotels, and activities fluctuate due to demand and availability. By updating the cost, you ensure that you are seeing the latest prices and avoid surprises at checkout.

We have helped thousands of travelers plan their dream vacations seamlessly. Our partnerships with trusted global travel providers, secure payment options, and 24/7 customer support ensure you have a smooth experience.

If you find a lower price for the same itinerary on a trusted platform, we will match it. This applies before booking and is subject to verification.

Taxes and fees include service charges, government-imposed taxes, and any additional processing fees. These will be clearly mentioned before you make a payment.
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Before Booking

It depends on your destination. Usually, you need a valid passport, visa (if required), and basic personal details.

Our website provides a visa requirement checker for different countries. You can also consult the respective embassy’s website.

Most countries require a passport valid for at least six months beyond your travel date. Check specific country regulations for more details.

Yes, we offer a rate-freeze option for select bookings. This allows you to lock prices for a small fee.

Some countries require confirmed bookings, while others accept tentative plans. Check embassy guidelines for your destination.

Yes, we provide visa assistance for select destinations. Check with our team for details.

You will receive a booking confirmation via email with all necessary details, including e-tickets and hotel vouchers.

Cancellation policies vary based on hotels, airlines, and activity providers. The details will be mentioned before you book.

After Booking

Some activities may be modified based on availability. Additional charges may apply for rescheduling.

No, once booked, your price remains locked unless you make further modifications.

Please contact our support team for cancellation requests and refund details.

During Travel

We offer 24/7 customer support via chat, email, and phone. You’ll also have access to our in-trip assistance.

If an activity gets canceled by the provider, we will help you reschedule or offer a refund based on provider policies.

Our support team is available 24/7 to guide you. For lost baggage, contact the airline immediately.

If you lose your passport, immediately contact your country’s embassy in the destination city. Our team can assist with guidance and emergency arrangements.